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Shipping and Refund Policy

Our Shipping and Refund Policy was last updated 29 November 2023

Thank you for shopping at

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions


The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.


For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Bake and Beyond

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to, accessible from

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Shipping Policy

We dispatch all products ordered by either Same Day or Maximum next day once your order is confirmed - Within Tamilnadu

Other state Orders will be dispatched in 2-3 days .

DELIVERY CHARGES - We have standard Delivery Fee assigned to every order which will be paid by customer automatically while placing the orders.

DELIVERY TIME This may vary depending on the delivery location and services of our logistics partner. However, we endeavour to deliver orders within 2 to 3 Business days ( Inside Tamilnadu)

7-10 Business Days ( Outside Tamilnadu)

PAYMENT MODE You can pay Online through Internet banking, Visa, MasterCard, American Express, Maestro, Debit cards, IMPS.

No COD Options Available

Shipping of Frozen items are done using ice gel packs and can maintain optimum temperature for 24-48 hours and we ensure the courier partner delivers the parcel within 2 days. However , if there is any delay in delivery due to unforeseen circumstances, Company can not be held responsible for the same and no refund will be issued for the same.

Refund Policy

We dont accept any returns or exchange. However if accepted, the refund will be provided as coupon code which can be redeemed on the next purchase.

Your Order Cancellation Rights

We dont have any cancellation policy. However you can reach us and if the products are not packed, we can cancel the item.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The goods were purchased in the last 7 days

The shipment is done by 3rd party and we can not hold responsibility for any transit damages, though we take utmost care for packing safely. 
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

Bake and Beyond

9,sivaprakasam salai, Tennur, Anna nagar, Trichy 620017

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: